PRODUCT CARE GUIDE
To ensure your medical ID bracelet, charm, or necklace retains its beauty for years to come, please follow these care instructions for the metals, gemstones and enamel used in your piece.
When not in use, please store your CHARMED Medical Jewelry in the original box or in a dedicated jewelry pouch to avoid scratches.
YELLOW GOLD
To clean your medical alert, soak it in warm water with a small amount of dish soap and use a soft-bristle baby toothbrush to remove any dirt. After cleaning, ensure the items are thoroughly dry by patting them with paper towels.
Please do not use any abrasive cleaners or vigorous scrubbing, as this may create scratches or loosen stones. To preserve the black color inlay of your engraving (black markings embedded in the characters) please avoid steam cleaning.
WHITE GOLD/RHODIUM
Our white gold medical IDs are plated in rhodium, a precious metal that is in the platinum family. Rhodium plating increases shine and makes jewelry more resistant to scratches and hypoallergenic (as it's nickel-free).
To clean your medical ID, soak it in warm water with a small amount of dish soap and use a soft-bristle baby toothbrush to remove any dirt. After cleaning, ensure the items are thoroughly dry by patting them with paper towels.
Please do not use any abrasive cleaners or vigorous scrubbing, as this may create scratches or loosen stones. To preserve the black color inlay of your engraving (black markings embedded in the characters) please avoid steam cleaning.
As extended exposure to chlorine and other harsh chemicals can damage this finish, please take care when swimming and avoid direct application of perfumes and cosmetics.
STERLING SILVER
Tarnishing is a natural reaction when sterling silver is in the presence of saltwater and various air pollutants. We use a tarnish resistant alloy of sterling silver, and regular wear of our sterling silver jewelry will also help prevent tarnishing.
To remove any tarnish, that may occur, we recommend gently wiping your sterling silver jewelry with a polishing cloth (silver polish and dip-style cleaning solutions are not recommended)
Please do not use any abrasive cleaners, vigorous scrubbing on your sterling silver piece, as this may create scratches or loosen stones. To preserve the black color inlay of your engraving (black markings embedded in the characters) please avoid steam cleaning.
Many of our sterling silver pieces are plated in white rhodium for further tarnish avoidance and durability. For care information, please follow the section labeled “white gold/rhodium”.
STERLING SILVER/BLACK RHODIUM
Black rhodium is a rare type of platinum that’s often plated over silver to create a darker hue and to make jewelry more resistant to scratches and hypoallergenic (as it's nickel-free).
To clean your jewelry, soak it in warm water with a small amount of dish soap and use a soft-bristle baby toothbrush to remove any dirt. After cleaning, ensure the items are thoroughly dry by patting them with paper towels.
Please do not use any abrasive cleaners or vigorous scrubbing, as this may create scratches or loosen stones. To preserve the black color inlay of your engraving (black markings embedded in the characters) please avoid steam cleaning.
As extended exposure to chlorine and other harsh chemicals can damage this finish, please take care when swimming and avoid direct application of perfumes and cosmetics.
ENAMEL
Please wash your enamel medical alert with mild soap and water using a soft cloth. Please avoid polishing cloths (to prevent scratching), and avoid exposure to perfumes and cosmetics, acetone, or jewelry cleaner.
Please do not use any abrasive cleaners or vigorous scrubbing, as this may create scratches. To preserve the black color inlay of your engraving (black markings embedded in the characters) please avoid steam cleaning.
DIAMONDS & PRECIOUS GEMSTONES
To clean your diamond or gemstone medical alert ID, soak it in a bowl of water with a small amount of mild dish soap. If needed, remove dirt around the stones using a soft-bristle baby toothbrush and dry with a lint-free cloth.
Please do not use any abrasive cleaners or vigorous scrubbing, as this may create scratches or loosen stones. To preserve the black color inlay of your engraving (black markings embedded in the characters) please avoid steam cleaning.
