CHARMED Medical Jewelry

Medical Alert FAQ

How do I know if I need a medical alert bracelet or necklace?

For people with ongoing health issues, medical professionals and organizations often recommend wearing medical alert jewelry as part of a plan to support your personal health and safety. Here are some examples of conditions where a medical ID may be recommended:

  • Chronic disease, illness, or medical condition – Medical professionals may recommend wearing a medical ID to patients with (as examples): Asthma, Bleeding Disorders, Chronic Kidney Disease, Diabetes, Epilepsy, Hearing Impairment, Heart Patients, Organ Transplants, Seizure Disorder, Substance Use Disorders, Vision Impairment, Celiac Disease, as well as many other conditions as recommended by your physician.
  • Allergy that can cause an anaphylactic response such as foods (examples: peanuts, shellfish), drugs (examples: penicillin, sulfa drugs), insect bites (examples: bee or wasp stings), or materials (example: latex)
  • Medication or medical device information necessary for responders in an emergency, such as: blood thinners, corticosteroids, immunosuppressants, pacemakers, or cochlear implants
  • Mental health issues and illnesses to help responders understand a person’s behavior during an emergency, avoid misdiagnosis, and identify the help or treatment best suited to them. Examples include: ADHD, Anxiety Disorder, Autism Spectrum Disorder, Bipolar Disorder, Depression, Eating Disorders, Posttraumatic Stress Syndrome

Which government agencies, physicians, and healthcare organizations recommend medical alert jewelry?

How should I select my medical alert jewelry?

The best medical ID for you is the one that you will actually wear all the time, therefore when choosing a medical ID it’s important that it fit in with your lifestyle, personal style and occupation.

Comfort is also an important factor in selecting medical alert jewelry, so we've designed a full collection of bracelets, necklaces, & charms to help you find the option that works best for you!


What should I include in my engraving?

The personalized information that you provide will be custom engraved on your Charmed Medical Jewelry so that first responders can be better equipped to treat you.


Different styles of Medical IDs will allow for different amounts of information to be engraved – please refer to each specific product page for engraving details.  

If you would like to would like to include more information than your chosen design allows, it may be best to abbreviate certain information (some common medical abbreviations are listed below)

It is important to engrave the pertinent information that would be helpful in the event that you are unable to communicate for yourself. Items to consider (and discuss with your physician) include:

  • First and Last Name – To allow first responders to quickly identify you
  • In Case of Emergency (ICE) Phone Number – Contact phone number of a primary emergency contact such as a family member, friend, or your health care provider
  • Medical Conditions or Allergies – Any conditions that may cause a medical emergency or be triggered by trauma or common medical treatments.  If you have multiple conditions, we recommend consulting with your physician or medical professional for appropriate abbreviations (a list of common abbreviations is included below).
  • Current Medications – Any medications you are currently taking that may have potentially dangerous interactions, side effects, or risks.
  • Other Considerations – alerts regarding special treatment considerations due to your medical history, such as whether or not you should be administered certain medications or certain interventions

Please review any and all information you provide for engraving.  We are not liable for any inaccuracies in customer submissions.

Please note that we do not engrave DNR or Do Not Resuscitate on medical jewelry as compliance with these requests varies by state and is subject to state law.  Please check your state for DNR requirements and forms.

What common medical abbreviations may be used for my medical ID engraving?

Common medical abbreviations are listed below.  For a more comprehensive list, please check with your medical professional.

  • Atrial fibrillation - AF
  • Allergy – ALGY (followed by specific food, insect or medication allergy)
  • Autism Spectrum Disorder - ASD
  • Congestive Heart Failure - CHF
  • Coronary Heart Disease - CHD
  • Chronic Obstructive Pulmonary Disease – COPD
  • Diabetes (Type 1 or Type 2) – T1D/T2D
  • Epinephrine Pen – EPI or EPIPEN
  • Fibromyalgia syndrome - FMS
  • Generalized anxiety disorder - GAD
  • Hypertension – HTN
  • Hearing impaired - HI
  • High Blood Pressure - HBP
  • High-functioning autism - HFA
  • In Case of Emergency – ICE
  • Inflammatory bowel disease - IBD
  • Insulin Dependent Diabetes Mellitus – IDDM
  • Irritable bowel syndrome - IBS
  • Lupus/Systemic lupus erythematosus - SLE
  • Multiple chemical sensitivities - MCS
  • Multiple sclerosis – MS
  • Parkinson's disease – PD
  • Penicillin – PCN
  • Post-Traumatic Stress Disorder - PTSD
  • Rheumatoid arthritis - RA
  • Tourette syndrome – TS
  • Ulcerative colitis – UC

How is CHARMED Medical Jewelry designed?

Every piece of Charmed Medical Jewelry prominently features the Star of Life symbol (that represents emergency medical services) and will be engraved with your personal medical information.

We offer multiple styles of Medical ID bracelets and necklaces (as most EMS personnel are trained to look around the neck and the wrists for Medical IDs), all of which will be customized with your information.  Since it is advised that Medical IDs be worn at all times, it is best to choose a piece of jewelry that will be comfortable and fits your lifestyle. We offer a variety of styles that can be personalized to fit your needs. 

Different styles of Medical IDs will allow for different amounts of information to be engraved – please refer to each specific product page for engraving details.  If you would like to would like to include more information than your chosen design allows, it may be best to abbreviate certain information (some common medical abbreviations are listed above)

What materials does CHARMED use?

We make medical alert jewelry in solid gold and sterling silver, both with and without rhodium plating (which provides an extra layer of tarnish and scratch protection to our sterling silver pieces). 

Our pieces may also have enameling, or pavé set gemstones such as diamond, ruby, sapphire, and garnet.  Please see our product descriptions for specific details on materials for any pieces of interest.  

How do I care for my CHARMED Medical Jewelry?

Due to the precious metals and stones used in crafting our medical alert jewelry, only minimal care is required. 

General cleaning requires only a quick soak in warm water with a small amount of dish soap and use of a soft-bristle baby toothbrush (with the exception of enamel) to remove any dirt.

Please do not use any abrasive cleaners or vigorous scrubbing, as this may create scratches or loosen stones. For detailed care instructions please refer to our product care guide.

What if I need to add to or edit my engraving in the future?

As our products are crafted in fine metals, there are methods that can be used to change your engraving altering the gold or silver.

If you have questions about a specific piece, or need to edit your current jewelry, please reach out and we can offer specific advice.

If you believe that you may need to add to your engraving at a later date, we can help to format your engraving so that you have remaining space left to fill in at a later date.

Just email us or reach out on live chat with any questions!

May I order medical alert jewelry for a friend or family member?

Yes, however we encourage you to consult with your loved one and their physician/medical professional as we are unable to edit engravings once completed.

If you are unsure of their exact engraving needs, please consider purchasing a Charmed Medical Jewelry Gift Card so that your loved one has flexibility in their jewelry style/engraving.

Can I use my Flex Spending Account (FSA) or Health Savings Account (HSA) to purchase medical alert jewelry?

Yes, medical IDs are eligible expenses that you can buy with your issued debit card at checkout.  For more information, please see the following links:

CHARMED Product Warranty

All CHARMED Medical Jewelry is warrantied against defects in material or workmanship for one year from the date of purchase.  For information on how best to care for your jewelry, please view our product care guide

Please note that our warranty does not cover: 

  • Normal wear such as scratching, dents, or natural tarnishing of the ID, chain and attachments
  • Loss of any kind
  • Repairs, additions, or changes to the jewelry or engraving by any other jeweler or business
  • Changes in engraving information

To initiate a repair, please contact us at to receive a return authorization, instructions, and shipping label.  Timing for repairs depends on the nature of the work required and will be communicated by our repairs department via email.

Orders & Shipping

CHARMED Medical Jewelry is hand-crafted carefully based on your selection and desired engraving. We offer complimentary shipping on all items once engraving is complete. Please allow 2-3 business days for in-stock items so that we can ensure the quality and accuracy of your engraving. If you prefer your piece without engraving, it will be available to sip within 1 business day.

Special order items may require additional time to complete, as noted on the specific product page.  These pieces generally take 2-6 weeks for production depending on the item chosen along with the type of precious metals and gemstones selected.

Once engraving is complete, orders in the US and Canada will be shipped direct to you via a US carrier. International shipments will arrive via DHL (please note that international taxes and duties, may be charged upon delivery and are the responsibility of the customer).

You will receive a shipping notification email with tracking information when your order is on its way.

International Shipping & Duties

We are pleased to offer international shipping via DHL, and any applicable shipping charges will be included at checkout

Please note that our product pricing is quoted as Delivered at place (DAP), or delivered duty unpaid (DDU). Meaning that the customer is responsible for paying any import costs to the shipping carrier, such as duties, import taxes, or brokerage/ disbursement fees upon delivery.

Return/Exchange Policy

Due to the customized nature of our product, and the personalized medical information included on all Charmed Medical Jewelry products, we are not able to offer refunds or exchanges.

Contact Information

For general inquires, please use the form at the bottom of this page

To schedule a phone consultation with one of our CHARMED medical alert experts, please click here

For sales or order inquiries, please email us at:
For repair requests/information, please email us at:
For press inquiries, please email us at:
For wholesale inquiries, please contact us at:

Our mailing address is:
19101 Mystic Pointe Dr, #1906
Aventura, FL 33180

I have more questions about my medical alert can we chat?

We're happy to help! Here's how to reach us: