Shipping & Returns

We offer complimentary priority shipping on all items once engraving is complete. Please allow 5 business days for in stock items so that we can ensure the quality and accuracy of your engraving. If you prefer your piece without engraving, it will be available to ship within 1-2 business days.

Once engraving is complete our product will be shipped direct to you with complimentary ground shipping through a major US carrier (UPS, FedEx, or USPS). You will receive a shipping notification email with tracking information when your order is on its way.

Due to the customized nature of our product, and the personalized medical information included on all Charmed Medical Jewelry products, we are not able to offer refunds or exchanges.